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Please Note:
To help us locate your transaction and resolve your question quickly, we will need the Transaction ID number if you have it, or the character id number which should be listed in an email if you received one, your first and last name and a contact telephone number or email address. The date and the amount of the transaction are also helpful.

We use secure third party services including PayPal and PayByCash to process payment information. We do not store your credit card information in our system. This means that we cannot bill you or charge you without your consent.
Subject: Payment Questions
Be sure to fill out all of the fields accurately so that we can quickly assist you.
Account User Name:
Email Address Used for Payment:
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Transaction ID:
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