Artix Entertainment

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Payment Help
All payment questions about AQ Guardianship & WarpForce are answered here.

The available methods of payment that we accept are listed, as well as step by step instructions for how to use PayPal, and what to do if you have a duplicate payment. We recommend PayPal as the easiest, fastest way to upgrade. We do not accept any other form of payment than those listed on the 'What payment methods can I use?' page.

Remember, it is a one time payment to become a Guardian! It is not a monthly fee.

Note: We do not accept pre-paid Visa/MasterCard/Amex Gift Cards as payment.
These cards do not have the proper security information printed on the cards in order to process online payments. Call the phone number on the back of your Gift Card for more information.

How can I become a Guardian?
What payment methods can I use?

Can I send cash?
Can I become a Guardian for free?
Can I pay with <insert method not listed on your website>?
How do I make sure that I make an instant payment with PayPal?
What does WarpForce cost?

I paid, but I don't see my upgrade. Help!
I'm having trouble with the upgrade card! Help!
I received the message Payment Failed, but I still see a charge!
What do I do if I had a duplicate payment?
I have a problem paying with your Secure Credit Card System. Help!
How long does it take for you to receive my postal mail payment?
I have a question about a payment.
What is your Refund Policy?
What do I do to get my account back if I disputed payments with you?

How to pay with PayPal
How to pay with Secure Credit Card (PayPal Pro)
How to Mail-In a Payment

How to use the Gift Certificate to Upgrade
How to use the Upgrade Card

How long does Guardianship last?
Can you tell me about the different upgrade types?
Does Guardianship apply to one character?
What if I want to restart my character?
Can I transfer Guardianship to another character?
How do I convert my country's money into US Dollars?

I have a question about Guardianship/WarpForce that is not answered here.

Please be aware that we cannot initiate transactions from our end; we can only receive them. This is because we use secure third party services such as PayPal, ClickAndBuy, our Secure Credit Card System and PayByCash who receives your payment information, we never receive your payment information. This means that we cannot bill you. We cannot charge you. We can only receive a payment from you. We never get your credit card number. This also means that we have no control over whether or not they accept or deny your payment information.

If you tried to make a payment to us, and received a message that the payment failed but you still see a charge on your account from us, you need to visit our Payment Failed Help Page.



Copyright © 2001-2015 Artix Entertainment, LLC. All Rights Reserved.
"AdventureQuest", "DragonFable", "MechQuest", "ArchKnight", "", "AdventureQuest Worlds", "Artix Entertainment", "Artix" and all game character names are either trademarks or registered trademarks of Artix Entertainment, LLC. All rights are reserved.

Portals: New Games · Mini Games · Browser Games
Multiplayer: Browser MMORPG · PvP MMORPG
Single Player: Online RPG · Fantasy Dragon Game · Space Mech Game · Sci-Fi Alien Game

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