All questions about AdventureQuest Guardianship are answered here.
The available methods of payment that we accept are listed, as well as step by step instructions for how to use PayPal, and what to do if you have a duplicate payment. We recommend PayPal as the easiest, fastest way to upgrade. We do not accept any other form of payment than those listed on the 'What payment methods can I use to pay for my Guardianship?' page.
Remember, it is a one time payment to become a Guardian! It is not a monthly fee.
Note: We do not accept pre-paid Visa/MasterCard/Amex Gift Cards as payment. These cards do not have the proper security information printed on the cards in order to process online payments. Call the phone number on the back of your Gift Card for more information.
Please be aware that we cannot initiate transactions from our end; we can only receive them. This is because we use secure third party services such as PayPal, Click And Buy, our Secure Credit Card System and PayByCash who receives your payment information, we never receive your payment information. This means that we cannot bill you. We cannot charge you. We can only receive a payment from you. We never get your credit card number. This also means that we have no control over whether or not they accept or deny your payment information.
If you tried to make a payment to us, and received a message that the payment failed but you still see a charge on your account from us, you need to visit our Payment Failed Help Page.
