The true cardholder is fully held responsible for all purchases made on their credit card or PayPal account from any minors. Any purchase made using your credit card or PayPal Account will be assumed to be approved and authorized by you. Please keep your credit card or PayPal Account safe and monitor the use of your credit card or PayPal Account carefully. You are responsible for all additional users of your credit card or PayPal Account including but not limited to your children. Continued use of our websites, including playing our games, constitutes your agreement to this condition.
We will refund duplicate purchases that were made by mistake if we are
notified within 30 days. However, if the character(s) have been played or ztokens have been spent, we will not issue a refund. We do not refund for technical issues.
There are no refunds available after 30 days or if the upgrades have been used.
If there are any refunds, disputes or chargebacks made on behalf of a player's account, that account - and any associated accounts - may be permanently disabled. Any refunds made are at the sole discretion of our Customer Service Department.