HelpZard
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Accounts
For all of the questions that you have about accounts, we have the answers!

Please read through the questions and answers provided here.

AdventureQuest Staff Members will never ask for your password. They do not need your password to assist you. If someone is asking for your password, they are not a staff member.


Remember, we do not allow people to share, trade or give away accounts.

I cannot log into my Account
The server is full! What do I do?
What do I do to recover my account if my account was hacked?
I lost my password!
What do I do if my account has been disabled?
What do I do to get my account back if I disputed payments with you?

 

Account Security
How do I keep my account secure?
How do I change my email address or password?
Do you allow people to share, sell or trade accounts?

 

General Account Questions
How do I confirm my email address?
Can I change my account username?
How can I opt in or out of your newsletter?
How do I cancel or delete my account?
What are the rules of AdventureQuest?
What if I want to restart my character?
I'm a Guardian in AQ. Do I get perks or free upgrades in DF, MQ or AQW?


Miscellaneous Account Questions
Can I transfer Guardianship/Z-Tokens?
Why don't you guys increase the number of servers?
I have a question about Accounts that is not answered here.
I have a Billing Question.
Do you offer phone support?



 

 
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