Please read through the questions and answers provided here. We cover everything from hacking, accounts in jail, losing equipment, and trading.

I cannot log into my Account
The server is full! What do I do?
What do I do to recover my account information if my account was hacked?
I lost my password!
What do I do if my account has been disabled?
What do I do to get my account back if I disputed payments with you?

Account Security
How do I change my email address or password?
How do I keep my account secure?
Do you allow people to share accounts?
Do Staff members ever ask for my password?

General Account Questions
How do I confirm my email address?
Can I change my account username?
How can I opt in or out of your newsletter?
How do I cancel or delete my account?
What are the rules of AdventureQuest?
What if I want to restart my character?
I'm a Guardian in AQ. Do I get perks or free upgrades in DF or MQ?
Can I trade or sell my account?

Frequently Asked Account Questions
Can I trade an item to my friend?
Can I transfer Guardianship?
Do you allow for characters to be transferred from one account to another?
I lost my equipment! What do I do?
Why don't you guys increase the number of servers?
Is there an AdventureQuest Survey?

I have a question about Accounts that is not answered here.

I have a Billing Question.
Do you offer phone support?