| ASK THE HELPZARD |
| Top Questions |
| These are the questions that players most often ask. |
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Remember, Guardianship is NOT a Monthly Fee. It is a one time payment!
Z-Tokens are not a monthly fee. They are a one time payment each time you choose to purchase them.
We do not have any Monthly (recurring) fees.
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Our office hours are Noon to 5pm EST Monday through Friday. It can take 3 business days to receive an email response from us because real people read each email. Normally the response time is much faster. We do not have an automated email response system.
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AdventureQuest Help Categories |
| These are the different categories of Help questions that are available. |
Please click on a category to see the questions available in each category.
- Payments & Billing - Payment Questions, How To Upgrade, Upgrade Packages, Gift Certificate, Upgrade Card, Upgrade not Recognized
- Accounts - Problems logging in, Account Recovery, Security, General Account Questions
- Technical - How AQ Works, Fixing Technical Problems, Security
- Game-related Questions - Items, Experience, Gold, Characters
- Forums - Clans, Activation Email, Rules, Bans
- DragonFable - DragonFable Help
- Game Rating Information - Information on the Game's Rating
- Suggestions & Comments - We want to hear your suggestions!
- Join the AQ Team - Check here to see if we have any job openings!
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If you have not already done so, please read the AdventureQuest Rules.
Our first priority is to create a safe and friendly environment for our players. You can play responsibly by reading and abiding by the rules.
Please make sure to accept all emails from @battleon.com. Check your Spam or Junk folder if you have sent us an email but do not think that you have yet received a response.
We do not have pop-ups on our site. You cannot get viruses from our game. You cannot get spam mail from our game.
AdventureQuest is a free, online Flash RPG Fantasy Game. We have no cheats in these help pages, but lots of help and advice for how to play the game. You can find walkthroughs on the message boards, as well as other gamefaqs for the game.
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