You can recover your account password by using the Lost Password page if you have forgotten your password.
If the Lost Password page says it has sent you an email, but you don't receive it after a few minutes, check your spam or junk mail inbox.
Payment Not Recognized
If your payment is not recognized on your account, please visit the the Payments Not Recognized page for more help.
If the Lost Password page says 'Account Not Found', please visit
the Account Hacked page for more help.
If you have a paid account, you can visit the Automated Recovery Page .
Be aware, we never receive your financial information. This information is only received by the company that processes your payments, such as PayPal, ClickAndBuy, Cherry Credits, etc. So your financial information is not compromised if your player account is compromised.
If your account has been disabled, it is most likely because we were contacted by the third party
services that process our payments and were informed that a transaction linked to your account was unauthorized or fraudulent,
which is in violation of our Terms & Conditions.
Please visit our Account Disabled page for complete information about how to get your account reacitvated.