WarpForce Homepage
WarpGuardian FAQs
This page contains our most frequently asked questions about becoming a Guardian. Please be sure to check here first if you are looking for detailed information or experiencing a problem. If you are not able to find your answer here, you can always check the Help Pages.

Return to WarpGuardian Upgrade Page

Remember, it is a one time payment to become a Guardian! It is not a monthly fee.
Can I upgrade my character via postal mail?

Certainly. Use the login form on the main WarpGuardian Upgrade page. When asked, choose either the PayByCash option or the Direct Mail-In option. We recommend checks or money orders as a safe way to send in the payment for your upgrade. Please allow up to two weeks for your character to be upgraded in the United States, and one to six weeks if you are going to be an International Guardian. Also allow time for processing your upgrade. We are not responsible for items lost in the mail, nor for how long it may take for a letter to reach us.

How long will it take to upgrade my character?

Credit/Debit/Paypal
If you sign up using the username/password box on the previous page the process is automatic and you will be upgraded almost instantly. PayPal upgrades are instantaneous once PayPal receives your payment. You can even see step-by-step instructions on how to pay with PayPal by going here.

PayByCash
If you use PayByCash to make your upgrade payment, your character will automatically be upgraded as soon as we receive confirmation of payment from PayByCash. Time to upgrade depends upon the form of payment chosen within the PayByCash payment process. If you mail a check or use any other form of mail-in payment, the money will need to arrive at PayByCash and be processed by them, before they can notify us.

Mail - Check / Money Order
We check the mail here in Land O' Lakes, Florida every weekday. Please allow up to two weeks for your character to be upgraded. Your character will be upgraded as soon as your letter arrives and we will send you a confirmation email the moment your character is equipped. If you live outside of the United States please allow a little longer. Do not worry, your letter will eventually get here and your character will be upgraded. They always do!

Will I lose any of my items or stuff if I become a Guardian?

No! You will not lose any of your old items! You will keep your old weapons, battlesuits, pets and skills & techs if you become a WarpGuardian. You will also receive the WarpGuardian Armor and the WarpGuardian weapon. See the Help Pages for more information.

Are you going to rip me off?

You would be surprised how many times over the last two years we have been asked that question. The answer of course is no! We are good people and care about our game and our players. We have been online for over three years with satisfied players because of our friendly team and determination to make players happy. 100% of all problems can be solved by visiting the Help Pages and a little patience.

I want to upgrade a friend.

We do not offer WarpGuardian gift certificates yet.

Is it a one time payment?

Yes, WarpGuardianship is a one time payment. This is NOT a monthly fee. You only pay once. You also will be able to access future WarpGuardian perks (For example, someone who became a WarpGuardian a year ago would have received all of the WarpGuardian additions since then-- for no extra fee!).

Can I lose my WarpGuardianship status?

WarpGuardianship does not expire. You will never lose your WarpGuardian status unless you repeatedly break the Basic Rules of this game.

How much is the upgrade amount in my currency?

We found this great online currency converter at XE.com. You can visit their site, enter our price to convert it to your currency. The rates fluctuate all of the time so as long as your donation is close we will honor it. The most commonly asked prices for other countries can be found on the main WarpGuardian Upgrade page.

How do I upgrade a second character?

WarpGuardianship applies to the one character of your choice and gives him/her all of the gear, bonuses, and extra access. You may upgrade additional characters in the future by going through the WarpGuardian process again for each character.

My Father/Mother said I am not allowed to become a Guardian... what should I do?

Listen to your parents! The WarpGuardians are supporting WarpForce so that you are able to play it for free. Later on, when you are working and have your own means you can help support the game for the next generation of players (Just imagine what the game will look like by then!)

Refund Policy

Artix Entertainment's Refund Policy is located here:

http://portal.battleon.com/policy/policy-refund.asp

Can I still play while waiting to be upgraded?

Yes, you can continue playing. Once you are "Guardianized" all you need to do is re-login to see your new gear and access WarpGuardian missions and items.

Sounds good... where do I sign up!

Return to the previous page and enter your username and password to begin. Please check the Help Pages if you have any problems.

Return to WarpGuardian Upgrade Page